Welcome to University of Dallas Print Portal

Terms & Conditions

What are your exchange and return policies?

We take great pride in our reputation for quality and value and unconditionally guarantee every item sold against any defect in manufacturing.

CREDIT CARD CHARGES: Technology Media Group, INC will be showed in your credit card statements.

 Refunds: Because many of our products are seasonal and due to the heavy cost of shipping these items, please be sure the items you are ordering are the items you desire. Please contact our support team at support@velocitysupport.com  and ask any questions pertaining to a particular product before ordering. We attempt to clearly display and describe each item as best we can on our website.

Exchanges: We will gladly exchange any item that has been incorrectly sent to you, or is defective in manufacturing, or has printing errors that are the fault of the manufacturer. Please return the item(s) within 5 days of receipt and we will gladly assist you with a prompt exchange provided that the items are returned in their original packaging. In all cases, please contact our support team at support@velocitysupport.com or call us at 800-777-9091 x201 before shipping your merchandise back to us, as we may decide to have you keep the damaged merchandise rather than pay for the return shipping.

Incorrect Product: You will not be charged for the shipping costs of replacement merchandise, and we will issue out a call tag to you if the product needs to be returned.

Defective Product: If you have received defective merchandise, you may exchange the defective merchandise for a different item. Shipment of a replacement item of equal or lesser value is free of charge; however, if you would like to upgrade your shipping method or purchase additional items, you are responsible for the cost of the additional items and shipping charges.

RETURN SHIPPING: If you are paying for the return shipping, please send all return packages via a prepaid, insured, traceable method to ensure a safe and documented delivery


Ship returns to:

10290 Monroe Drive
Suite 203
Dallas, TX 75229